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National Australia Bank FY2026 Full Year Results Presentation

127 slides

Part of Investor presentation examples · Australian investor presentation examples

National Australia Bank (NAB) FY2026 Full Year Results investor presentation (5 November 2026), lodged with the ASX: 127 slides covering FY26 financial results in Australian dollars (A$), divisional performance, technology and AI transformation, asset quality, capital, funding and liquidity, sustainability and economic outlook.

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Main Topic

National Australia Bank (NAB) FY2026 Full Year Results investor presentation (5 November 2026), lodged with the ASX: 127 slides covering FY26 financial results in Australian dollars (A$), divisional performance, technology and AI transformation, asset quality, capital, funding and liquidity, sustainability and economic outlook.

Key Benefits

  • •Complete 127-page major Australian bank results deck lodged with the ASX, with every slide summarised page by page
  • •Headline FY26 numbers in Australian dollars (A$, shown in the deck as $m/$bn): cash earnings $7,090m ex large notable items, underlying profit up 6.9% to $11,722m, revenue up 5.8%, cash ROE 11.4%, CET1 11.87% (12.07% pro forma)
  • •Detailed asset quality appendix: provisions of $6.8bn (1.76% of CRWA), ECL scenarios, housing arrears, sector deep dives on CRE, agriculture, construction, utilities and non-bank finance
  • •Shows how a major bank presents a capitalised software write-down, a cost outlook (<3% underlying opex growth in FY27) and a capital bridge
  • •Strong reference for banking slide design: waterfalls, NIM bridges, peer NPS charts, divisional scorecards and section dividers in a disciplined red/black/grey palette

Target Audience

  • •Equity and credit analysts covering Australian banks
  • •Investors comparing NAB, Westpac, CBA and ANZ results
  • •Investor relations and finance teams preparing annual results presentations
  • •Banking strategy consultants and students studying bank financial reporting
  • •Presentation designers building data-dense financial decks

Use Cases

  • •Benchmarking FY26 results across Australia's major banks
  • •Studying how banks explain NIM, opex, credit impairment and CET1 movements with waterfall charts
  • •Templates for divisional results pages and appendix structures in an earnings deck
  • •Teaching bank capital, provisioning (ECL staging) and liquidity concepts with real examples
  • •Reference for AI and technology transformation storytelling in financial services

Unique Value Propositions

  • •Original ASX-lodged NAB investor presentation, free to download as a PDF
  • •Page-by-page text analysis of all 127 slides, including the deep appendix normally skipped in news coverage
  • •Covers NAB's financial year ended 30 September 2026 (FY26 = October 2025 to September 2026), with half-year 1H26 vs 2H26 comparisons
  • •Clean, consistent corporate design system useful as inspiration for financial results decks

Slide Pages (127)

Detailed view of each slide page, including layout, key content and visual elements.

Page 1
title slide

Full Year Results 2026 Investor Presentation (Cover)

Content

Cover slide for National Australia Bank's Full Year Results 2026 investor presentation dated 5 November 2026, presented by Group CEO Andrew Irvine and Group CFO & Group Executive, Strategy Inder Singh.

Layout Structure

Left-aligned title block with presenter names on a light grey background, oversized white NAB star motif filling the right half, NAB logo top right.

Key Visual Elements

  • •NAB red star logo
  • •large embossed star graphic
  • •presenter name block
Page 2
agenda

NAB 2026 Full Year Results Index

Content

Table of contents with page references: Overview (3), FY26 Financials (20), Closing comments (32) and Additional Group information covering technology, divisions, Australian lending and deposits, asset quality, capital and funding, sustainability, economic data and glossary; notes that figures are on a cash earnings basis, a non-statutory measure reconciled on page 42.

Layout Structure

Two-column layout: disclaimer paragraph and bulleted index with right-aligned page numbers on the left, star motif on the right.

Key Visual Elements

  • •bulleted index with page numbers
  • •background star motif
Page 3
section divider

Overview — Andrew Irvine, Group CEO

Content

Section divider introducing the Overview section presented by Group Chief Executive Officer Andrew Irvine.

Layout Structure

Section divider with red title and speaker name on the left and a dotted red-and-black star outline on the right.

Key Visual Elements

  • •dotted star outline
  • •red section title
Page 4
executive summary

Key messages

Content

Five headline messages: strong momentum in FY26 with 5.8% revenue and 6.9% underlying profit growth; supporting customers in an evolving environment; progress on business banking, deposits and proprietary home lending; multi-year ambition to modernise technology to be simple, fast and resilient; and actions to become a stronger, more efficient bank. Underlying profit excludes large notable items of $1,347m before tax ($949m after tax).

Layout Structure

Single rounded red-outlined panel containing five icon-led message rows.

Key Visual Elements

  • •line icons per message
  • •rounded red-bordered card
Page 5
data visualization

Financial results (YoY)

Content

Three bar charts comparing FY25 and FY26: underlying profit $10,965m to $11,722m including the $1,347m LNI impact (+6.9% ex LNIs); cash earnings $7,091m to $7,090m ex LNIs (flat; $6,141m reported after $949m LNIs); statutory profit $6,759m to $6,143m (down 9.1%).

Layout Structure

Three side-by-side grey-vs-red bar charts with dashed boxes highlighting the large notable item impact and growth annotations above each pair.

Key Visual Elements

  • •paired bar charts
  • •dashed LNI overlay boxes
  • •growth arrows
Page 6
data visualization

Cash ROE and EPS

Content

Five-year trends FY22-FY26: cash ROE ex LNIs 11.7%, 12.9%, 11.6%, 11.4%, 11.4%; basic cash EPS ex LNIs 221, 247, 229, 232, 231 cents; dividend per share 151, 167, 169, 170, 170 cents; payout ratio 68.4% to 73.7%, guided by a 65-75% range of cash earnings.

Layout Structure

Left bar chart for ROE, right column with EPS line chart above dividend line chart and a payout ratio table underneath.

Key Visual Elements

  • •bar chart
  • •line charts
  • •payout ratio strip table
Page 7
comparison

Navigating an evolving environment

Content

Key economic indicators deteriorated over 12 months to Sep 26: trimmed-mean inflation 2.9% to 3.7%, cash rate 3.6% to 4.85% (+125bps), house prices +4.7% to -6.7%, business confidence +9 to -13 pts, GDP growth slowing to 1.4%, US 10-year yields 4.16% to 5.29%. Offsetting themes: low unemployment, house prices expected to stabilise mid-2027, strong household buffers, 11% increase in offset balances with ~38 months pay-ahead, and a robust business lending pipeline.

Layout Structure

Two rounded panels: a left before/after indicator ladder with Sep 25 circles and Sep 26 red/amber pills, and a right checklist of longer-term positives and customer resilience points.

Key Visual Elements

  • •before-and-after indicator pills
  • •green check-mark list
  • •rounded panels
Page 8
data visualization

Supporting our customers

Content

Business customers show signs of emerging stress, prompting earlier risk identification, early-warning tools, SMS repayment alerts and tighter controls; watch loans rose to 1.33% of GLAs at Sep 26 from 1.11% at Mar 26. Retail support includes the NAB Financial Health Campaign, new Community Hubs in Werribee and Cairns and 1.6m NAB Goodies redemptions worth over $11.6m; 30+ DPD home lending arrears were 1.69% at Sep 26.

Layout Structure

Two red-outlined panels: business customer bullets with a red watch-loan bar chart on the left, retail initiatives with a phone mockup and an arrears line chart on the right.

Key Visual Elements

  • •phone app mockup
  • •red bar chart
  • •arrears line chart
Page 9
data visualization

Strong balance sheet

Content

Group Level 2 CET1 of 11.87% at Sep 26 (12.07% pro forma including ~20bps from a discounted FY26 final DRP) versus a 10.5% APRA minimum from 1 January 2027; $5.4bn of collective provisions including $2.0bn forward-looking; CP/CRWA increased to 1.40% after a $103m 2H26 top-up; LCR 135% and NSFR 116%.

Layout Structure

Four-quadrant layout: bullet commentary, provisioning coverage line chart, CET1 black bar chart with minimum line, and LCR/NSFR bars.

Key Visual Elements

  • •black CET1 bars with minimum marker
  • •dual line provisioning chart
  • •liquidity bar chart
Page 10
strategy framework

Our long-term strategy

Content

Strategy framework: why (to be the most customer-centric company in Australia and New Zealand), who we are here for (customers and colleagues), who we are (values icons), what we will be known for (relationship-led bankers, exceptional experiences, safe and sustainable), where we will grow (B&PB, C&IB, Personal, BNZ, ubank) and what we will deliver (leading advocacy, winning in market, strong returns).

Layout Structure

Stacked horizontal bands, each headed by a red 'Why/Who/What/Where' label followed by icon or text columns.

Key Visual Elements

  • •red heading labels
  • •values icons row
  • •horizontal divider bands
Page 11
data visualization

MFI and strategic NPS

Content

NAB share of business MFI 18.8% (+210bps vs Sep 25) and consumer MFI 11.7% (+80bps). Strategic NPS rankings versus major peers: #1 Medium & Large Business, #2 Micro & Small Business, #3 Mass Consumer and #4 HNW and Mass Affluent, tracked quarterly Sep 25-Sep 26.

Layout Structure

Two header stat boxes above a 2x2 grid of multi-line NPS charts comparing NAB in red with three anonymised peers.

Key Visual Elements

  • •four peer comparison line charts
  • •MFI share callouts
  • •end-point value labels
Page 12
strategy framework

Three key priorities to drive strong sustainable returns

Content

Three strategic priorities with actions: grow business banking (leadership in B&PB, disciplined C&IB growth, seamless experiences), drive deposit growth (transaction accounts, business payments, target segment propositions) and strengthen proprietary home lending (grow the proprietary book, improve returns, simplify processes). Successful execution is expected to improve ROE over time.

Layout Structure

Three stacked rows of priority labels and bullet boxes, joined by a large green arrow pointing to an outcome statement.

Key Visual Elements

  • •green chevron arrow
  • •priority label boxes
  • •bulleted action panels
Page 13
data visualization

Business & Private Banking

Content

B&PB serves ~1 in 4 of the SME market and ~1 in 3 of the agri market, with >10 year median tenure, ~70% of sales through proprietary channels and over 1 in 4 Australian private banking customers. Business lending grew from $155bn to $184bn (Sep 24-Sep 26) with NIM at 3.04%; business transaction balances grew 22%; JBWere FUM reached $53.7bn; underlying profit rose to $5,893m in FY26.

Layout Structure

Green left-hand credentials column, a top strip of four strategic pillars and a grid of small bar and line charts.

Key Visual Elements

  • •green credentials panel
  • •bar charts with NIM line
  • •22% circular callout
Page 14
data visualization

Corporate & Institutional Banking

Content

C&IB is the #1 overall Australian corporate and institutional relationship bank, #1 in transactional banking, #1 DCM RSI for 11 years and #1 in interest rate derivatives. Transaction deposits grew 23% to $64bn; ~300bps increase in lending customers with transactional banking; target sectors rose from 60% to 83% of EAD; spot GLAs $135bn; underlying profit $2,734m in FY26.

Layout Structure

Green credentials column on the left, icon strip across the top and four charts including bars, donuts and a returns line chart.

Key Visual Elements

  • •donut charts
  • •bar charts
  • •~300bps circular callout
Page 15
data visualization

Personal Banking

Content

Personal Banking ranks #1 in branch customer advocacy for three consecutive quarters, grows at 1x system in household deposits and home lending, and 97% of new home loan customers have an active transaction account. Proprietary home lending balances rose from $164bn to $177bn with proprietary flows of 50% (53% in 2H26); transaction accounts opened in branches up 39%; underlying profit grew to $2,257m.

Layout Structure

Green credentials column with a phone mockup, bar charts for Premier customer growth, proprietary lending and profit, and a 39% circular callout.

Key Visual Elements

  • •phone mockup
  • •bar charts
  • •circular stat callout
Page 16
comparison

Home lending strategy to optimise returns

Content

Against a softening housing market (system growth ~2.6% forecast for FY27 vs ~7% in FY26), increased competition and lower returns, NAB closed the Advantedge book (remaining $19bn migrated to NAB in Oct 2026), raised proprietary lending to 53% of 2H26 drawdowns from 48% in 1H26, is targeting strategic broker relationships and lower-LVR loans, and achieved mortgage NPS of 84 pts (+8 pts). Proprietary home lending grew at 1.1x system in 2H26.

Layout Structure

Two panels at top (challenging environment vs deliberate actions), then three bottom tiles: growth bar chart, broker service model callout and app mockup with green NPS badge.

Key Visual Elements

  • •red and green bordered panels
  • •bar chart vs system
  • •green NPS circle
Page 17
data visualization

New Zealand Banking

Content

BNZ is the #1 business bank in New Zealand by lending, #1 in consumer NPS and Canstar Bank of the Year for Home Loans and Small Business; 59% of home lending is through proprietary channels. FY26 growth of 5.8% in household deposits (1.4x system), 7.7% in home lending and 5.5% in business lending; underlying profit NZ$2,118m (down 1.3%); customer numbers up 16% over 5 years.

Layout Structure

Green credentials column, top pillar strip and three chart tiles for balance sheet growth, GLA mix and underlying profit.

Key Visual Elements

  • •system multiple badges
  • •stacked bar chart
  • •red profit bars
Page 18
process / framework

Continued investment in technology and transformation

Content

Multi-year business-led transformation to be simple, fast and resilient: ~90% of apps in modern cloud infrastructure, single sales platform, single customer master, 12 of 35 product ledgers in cloud, a single agentic & AI platform and NPP payments migrated to a cloud real-time engine. Products cut by 32% since FY22 (386 to 264), change delivery 18% faster in FY26, ~600 apps decommissioned since FY24.

Layout Structure

Green foundations checklist on the left; three grey rows labelled Simple, Fast and Resilient with small charts and a circular delivery icon.

Key Visual Elements

  • •green checklist panel
  • •circular arrows icon
  • •small bar charts
Page 19
data visualization

AI accelerating delivery of our strategic ambition

Content

~50 AI squads supported by global partners. Early agentic AI outcomes: 20% faster preparation of business credit memos, 75% less time to identify C&IB customer insights, 50% less lead preparation time for personal bankers, 50% faster design-to-code, 80% faster cyber incident triage and 90% less cyber assessment time. Next wave in build: voice servicing agents, complaints automation, fraud detection and financial crime agents.

Layout Structure

Red-outlined main panel split into Growth and Productivity green headers with outcome cards, plus a narrow right panel listing next-wave tools.

Key Visual Elements

  • •green column headers
  • •percentage outcome cards
  • •next-wave list panel
Page 20
section divider

FY26 Financials — Inder Singh, Group CFO

Content

Section divider for the FY26 Financials, presented by Inder Singh, Group Chief Financial Officer & Group Executive, Strategy.

Layout Structure

Section divider with red title and speaker name on the left and a dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 21
financial table

Financial results

Content

Half-on-half results: underlying profit ex LNIs $5,852m (1H26) to $5,870m (2H26), cash earnings ex LNIs $3,588m to $3,502m (-2.4%), statutory profit $2,750m to $3,393m (+23.4%). FY26 P&L: net operating income $22,014m (+5.8%), ex Markets & Treasury $20,107m (+5.8%), opex ex LNIs $10,292m (+4.5%), credit impairment charge $1,547m (+85.7%).

Layout Structure

Three half-year bar charts across the top with a full-width P&L key indicators table below.

Key Visual Elements

  • •red and black half-year bars
  • •P&L summary table
Page 22
data visualization

Divisional underlying profit

Content

Strong momentum in business divisions: B&PB underlying profit $5,299m to $5,893m (+11.2%) and C&IB $2,702m to $2,734m (+1.2%, ex Markets +4.9%). Stable 2H in a challenging environment for Personal Banking ($2,044m to $2,257m, +10.4%; 2H -0.6%) and New Zealand Banking (NZ$2,146m to NZ$2,118m, -1.3%).

Layout Structure

Two rounded panels each holding two divisional bar charts with FY and half-year comparisons and growth arrows.

Key Visual Elements

  • •grey and red bar charts
  • •stacked Markets segment
  • •growth arrows
Page 23
data visualization

Revenue

Content

Net operating income rose 2.5% HoH to $11,144m (ex M&T +3.6%), driven by volumes (+$282m) and margin, with fees up on lower remediation and M&T down versus a strong 1H26; NZD translation impact of -$59m. M&T income breakdown shows FY26 $1,907m versus $1,816m in FY25.

Layout Structure

Waterfall chart across the top half; stacked M&T bar chart bottom-left and revenue driver bullets bottom-right.

Key Visual Elements

  • •revenue waterfall
  • •stacked bar chart
  • •bullet commentary
Page 24
data visualization

Net interest margin

Content

NIM fell 2bps HoH from 1.81% to 1.79% (up 2bps ex M&T to 1.83%): lending margin -2bps, funding costs flat, deposits +6bps, M&T -4bps. 1H27 considerations: ongoing competition, ~3bps replicating portfolio tailwind, and a 9bps move in Bills/OIS equals ~1bp of NIM. Replicating portfolio rate rose to 3.72%.

Layout Structure

NIM waterfall chart across the top with annotation boxes; bottom-left considerations bullets and bottom-right replicating portfolio bar/line chart.

Key Visual Elements

  • •NIM waterfall
  • •dashed annotation boxes
  • •combo bar-line chart
Page 25
data visualization

Operating expenses

Content

Opex ex LNIs rose 4.5% YoY from $9,848m to $10,292m (underlying $10,330m): salary and inflation +$316m (wage inflation $269m, IT vendor inflation $47m), volume-related personnel +$193m, technology & investment +$233m, D&A +$64m, other +$139m, productivity -$463m, AUD/NZ FX -$98m, remediation -$90m and capitalised software policy +$150m.

Layout Structure

Single wide waterfall chart with red increases, black decreases and dotted brackets grouping investment in the business.

Key Visual Elements

  • •opex waterfall
  • •percentage change tags
  • •dotted grouping brackets
Page 26
data visualization

FY27 cost outlook

Content

FY27 underlying opex growth expected to be <3% from a FY26 base of $10,214m ex restructuring, plus a $300m restructuring charge (announced 20 October 2026) and $125m capitalised software policy impact. Investment spend steady at ~$1.8bn ($1.78bn FY25, $1.84bn FY26) with a higher proportion expensed; a cost driver table lists inflation, personnel, technology, D&A, productivity and remediation considerations.

Layout Structure

Two top panels (cost bridge chart and investment spend stacked bars) above a cost-driver table with plus/minus impact markers on the right.

Key Visual Elements

  • •cost bridge chart
  • •stacked investment bars
  • •driver table with red/green markers
Page 27
data visualization

Asset quality

Content

2H26 credit impairment charge of $841m, up $135m, including a $196m underlying collective charge, $103m increase in forward-looking provisions and $542m individually assessed charge; CIC 0.20% of GLAs. Watch loans rose 22bps to 1.33% and non-performing exposures rose 4bps to 1.56%, reflecting deterioration in the Australian mortgage portfolio.

Layout Structure

Left column of two charts (CIC stacked bars with ratio line; watch loans bars), right column commentary above an NPL stacked bar chart.

Key Visual Elements

  • •stacked CIC bars
  • •ratio line overlay
  • •NPL stacked bars
Page 28
data visualization

Provisioning

Content

Total provisions of $6.8bn (1.76% of CRWA), 1.6x the 100% base case scenario; IAP balance $1.4bn ($137m higher than Mar 26); collective provisions up $278m to $5.4bn (1.40% of CRWA), including $196m underlying charge and $103m forward-looking increase, offset by a $21m FX-related release. History from Sep 19 to Sep 26 shown.

Layout Structure

Large stacked bar chart with CP/CRWA and TP/CRWA lines on the left; key considerations bullets on the right.

Key Visual Elements

  • •stacked provision bars
  • •dual ratio lines
  • •bulleted commentary
Page 29
data visualization

Capital

Content

CET1 moved from 11.65% (Mar 26) to 11.87% (Sep 26): cash earnings +78bps, dividend -58bps, credit RWA -21bps, FY26 interim DRP actions +40bps; pro forma 12.07%. Higher rates lifted IRRBB RWA, cutting CET1 by 11bps; discounted final DRP to add ~$0.9bn (~20bps) in 1Q27; $300m restructuring charge (-5bps); operating target of >11.25% unchanged. Credit RWA rose from $380.6bn to $387.0bn.

Layout Structure

CET1 waterfall chart on top, key considerations bullets bottom-left and credit RWA waterfall bottom-right.

Key Visual Elements

  • •CET1 waterfall
  • •minimum marker line
  • •credit RWA waterfall
Page 30
financial table

Capital settings appropriate for current environment

Content

Bridge from Sep 25 pro forma CET1 11.81% to Sep 26 pro forma 12.07%: organic capital generation +0.49% (cash earnings 167bps less dividends 118bps) and -0.55% volume growth, rates & market volatility -0.32%, economic environment -0.09% ($403m forward-looking provisions), other +0.13% and capital raised +0.60% via discounted DRPs. FY27 settings focus on stronger starting capital, deliberate portfolio positioning, lower cost growth and business system growth moderating from 11.5% to 8%.

Layout Structure

Green banner over a left grey table of CET1 movements and a right rounded panel listing FY27 capital settings.

Key Visual Elements

  • •green header banner
  • •movement table
  • •rounded bullet panel
Page 31
data visualization

Funding and liquidity

Content

LCR (quarterly average) 135% and NSFR 116% at Sep 26, well above 100% minimums. FY26 term funding issuance diversified across product, tenor and currency, with FY27 issuance expected broadly in line with prior years; issuance and maturity bars shown FY24-FY27.

Layout Structure

Key messages bullets top-left, LCR/NSFR bar chart top-right and full-width term funding issuance and maturity stacked bar chart below.

Key Visual Elements

  • •red and black ratio bars
  • •issuance vs maturity stacked bars
Page 32
section divider

Closing comments — Andrew Irvine

Content

Section divider for closing comments from Group CEO Andrew Irvine.

Layout Structure

Section divider with red title, speaker name and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 33
summary

Taking actions to be a stronger and more efficient bank

Content

Four actions: strengthened capital (pro forma CET1 12.07%, $7.2bn above the 10.5% minimum, 37bps higher than Sep 25); increased provisioning coverage (CP/CRWA 1.40%, total provisions $6.8bn or 1.76% of CRWA, highest since Sep 20); capitalised software policy ($1,347m write-down; balance from $3,430m to $2,196m); and simplifying the operating model to reduce duplication and speed decisions.

Layout Structure

Four stacked rounded rows, each with a bold label, explanatory text and a mini chart on the right.

Key Visual Elements

  • •mini bar charts
  • •trend line
  • •rounded row cards
Page 34
data visualization

Well positioned for opportunities in business banking

Content

Business credit growth is moderating but expected to remain stronger than housing; NAB's pipeline is slightly below pcp but robust. Business-focused divisions generate ~80% of underlying profit (from ~70% in FY22), with customer-division underlying profit up 20% since FY22 and more stable returns on RWA in business divisions.

Layout Structure

Two green label tiles on the left paired with a credit growth line chart, a stacked profit bar chart with grey circular callout, and a returns line chart.

Key Visual Elements

  • •green label tiles
  • •credit growth line chart
  • •~80% circular callout
Page 35
conclusion

Key areas of focus in FY27

Content

FY27 priorities: maintain a resilient balance sheet and disciplined risk management; support customers through an evolving environment; keep growing business banking, deposits and proprietary home lending with stronger divisional alignment; improve cost efficiency through workforce change and technology modernisation; and increasingly leverage AI for growth and productivity.

Layout Structure

Single large rounded red-outlined panel with five bullet points on white.

Key Visual Elements

  • •rounded red-bordered panel
  • •bullet list
Page 36
section divider

Additional Group Information

Content

Section divider opening the appendix of additional Group information.

Layout Structure

Section divider with red title and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 37
financial table

NAB at a glance

Content

Key FY26 data: cash earnings $7,090m ex LNIs, cash ROE 11.4%, GLAs $822.4bn, customer deposits $692.6bn, impaired assets 0.34%, default but not impaired 1.22%, CET1 11.87%, NSFR 116%. Australian market share: business lending 21.7%, housing 14.0%, cards 27.2%. 43,271 FTE and 595 branches; ratings AA-/Aa2/AA-. Cash earnings split: B&PB 52.0%, C&IB 24.5%, Personal 19.2%, NZ 16.4%.

Layout Structure

Left column with divisional earnings table and GLA pie chart above credit ratings strip; right column key financial, market share and non-financial data tables.

Key Visual Elements

  • •pie chart
  • •data tables
  • •credit ratings strip
Page 38
process diagram

Ambition to be the most customer-centric company in Australia and NZ

Content

NAB Customer Voices three-pillar approach: focus on 20 'Must Win Battles', customer feedback loops (listen, learn, act) and granular experience metrics, in a four-step cycle of reviewing feedback, embedding immediate responses, making investment decisions and delivering better experiences to drive growth and returns.

Layout Structure

Three header boxes with arrows above a circular four-step cycle diagram centred on a green 'Growth & Returns' hub.

Key Visual Elements

  • •circular cycle diagram
  • •numbered green markers
  • •line icons
Page 39
data visualization

Operating expenses (HoH)

Content

Opex ex LNIs half-on-half bridge from $5,018m (Mar 26) to $5,274m (Sep 26), with underlying of $5,096m before AUD/NZ FX, remediation and capitalised software policy ($150m) effects; remediation reflects higher payroll costs ($61m) and lower customer-related costs ($5m).

Layout Structure

Full-width waterfall chart with red increments and black reductions.

Key Visual Elements

  • •half-on-half opex waterfall
Page 40
data visualization

Markets & Treasury income

Content

Half-yearly M&T income from Mar 22 to Sep 26 split into NAB risk management, derivative valuation adjustment and customer risk management; FY22-FY26 M&T income of $1,302m, $1,587m, $1,509m, $1,816m and $1,907m, also split by Markets vs Treasury and net interest vs other operating income.

Layout Structure

Wide stacked bar chart on top with two smaller stacked bar charts underneath.

Key Visual Elements

  • •stacked bar charts
  • •three-colour legend
Page 41
data visualization

Remediation

Content

Customer-related remediation charges by half from 2H23 to 2H26 (continuing vs discontinued operations) covering incorrect rates, fees and discounts; JBWere Adviser Service Fee program complete. Payroll remediation FY26 costs of $75m ($7m 1H26, $68m 2H26), including $8m for colleague payments, $30m program run costs and $37m for future program costs.

Layout Structure

Left bullet commentary; right two stacked bar charts for total and categorised remediation charges.

Key Visual Elements

  • •stacked bar charts
  • •bullet commentary
Page 42
financial table

Group cash earnings reconciliation to statutory net profit

Content

Explains why NAB uses cash earnings (not a statutory or audited measure) and reconciles FY26 cash earnings of $6,141m to statutory net profit of $6,143m via hedging and fair value volatility, amortisation of acquired intangibles and acquisitions/disposals items, with FY25, 2H26 and 1H26 comparatives.

Layout Structure

Explanatory bullets on top and a full-width reconciliation table with columns FY26, FY25, change, 2H26, 1H26 and change.

Key Visual Elements

  • •reconciliation table
  • •bold total rows
Page 43
section divider

Digital Transformation, Technology and Innovation

Content

Section divider for the digital transformation, technology and innovation appendix.

Layout Structure

Section divider with red title and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 44
comparison matrix

Technology and transformation

Content

Progress against simple, fast and resilient pillars in FY26: single customer master covering 96% of Personal and B&PB customers, one contact centre platform, real-time payments on a cloud engine, business-lending time to yes down 28% since FY22, one onboarding experience, 30% of card payments on a new cloud switch, Confirmation of Payee, 24/7 fraud operations and NZ term deposits on a cloud core. FY27+ focus on process simplification, card migration and modernising 25 priority applications.

Layout Structure

Three-column matrix with black column headers (Simple, Fast, Resilient), red row labels for FY26 progress and FY27+ focus.

Key Visual Elements

  • •column header bars
  • •red row labels
  • •grid of text cells
Page 45
timeline

AI at NAB over time

Content

Timeline of AI milestones from 2020-2023 (AI data platform, Customer Brain with >200 models, GenAI platform, responsible AI principles) through 2024 (~800 models, AI developer tools with AWS, >1,000 engineers trained), 2025 (Group Executive Digital, Data and AI, AI certification) to 2026 (>3,500 models, Databricks Genie, ~50 AI squads, programs with AWS and Anthropic, agentic AI toolkit).

Layout Structure

Horizontal red timeline with four circular year markers, each above a grey rounded column of check-marked milestones.

Key Visual Elements

  • •red timeline with year nodes
  • •milestone columns
Page 46
framework diagram

AI @ NAB

Content

AI operating model: governance, agentic platform, workforce capability and tech foundations supporting Growth (Banker.AI, Customer.AI), Productivity (Operations.AI, SDLC.AI, Obligations.AI, Cyber.AI) and AI for Colleagues (Ruby.AI, with role-appropriate tools such as Claude, Gemini, Copilot, Cursor, Claude Code and Devin).

Layout Structure

Left stack of four red foundation tiles with icons; right three grey columns for Growth, Productivity and AI for Colleagues with named AI products.

Key Visual Elements

  • •red foundation tiles
  • •column icons
  • •named AI product labels
Page 47
product showcase

Digital Customer Experience: Mobile

Content

NAB app rated #1 major banking app in the Apple App Store (4.8) and Google Play (4.6) for over a year, #3 mobile app for consumers, +20 NPS; monthly digitally active customers up 24% Sep 23-Sep 26. New features include in-app verification, tailored segment experiences, refreshed account screens, product discovery and home loan management.

Layout Structure

Phone mockup on the left, feature list in the centre and stat tiles plus a red bar chart on the right.

Key Visual Elements

  • •phone app mockup
  • •app store rating tiles
  • •red bar chart
Page 48
product showcase

Digital Customer Experience: NAB Connect

Content

NAB Connect, the business digital banking platform for B&PB and C&IB customers, rated #1 digital platform for 8 years running, desktop NPS +25 vs Sep 23, active customers up 14%, 99.86% service availability, plus Confirmation of Payee, closed and FX statements and upgraded FX deal capability.

Layout Structure

Desktop and phone mockups on the left with feature bullets; award badge, green NPS figure and bar chart on the right.

Key Visual Elements

  • •desktop and mobile mockups
  • •award laurel badge
  • •bar chart
Page 49
infographic

Protecting customers from scams, fraud and cyber threats

Content

Six protection pillars: 24/7 fraud assistance, real-time intervention, security technology (NAB Nexus integrated monitoring), enhanced behavioural detection, customer education and support, and industry partnerships such as AFCX. FY26 outcomes: >$980m invested in customer protection, ~2.5m real-time alerts with $403m in payments subsequently abandoned, and ~190 referrals a month to specialist support.

Layout Structure

Photo panel on the left, six icon columns across the top and a grey FY26 outcomes strip at the bottom.

Key Visual Elements

  • •circular red icons
  • •customer photo
  • •outcome stat strip
Page 50
section divider

Additional Divisional Information

Content

Section divider listing divisional pages: Business & Private Banking (52), Personal Banking (56), Corporate & Institutional Banking (58) and New Zealand Banking (60).

Layout Structure

Section divider with red title, small page index and dotted star outline.

Key Visual Elements

  • •page index list
  • •dotted star outline
Page 51
financial table

Divisional contributions

Content

FY26 divisional cash earnings: B&PB $3,685m (+10.7%; 2H26 $1,835m, -0.8% HoH), Personal Banking $1,362m (+8.7%; 2H -5.4%), C&IB $1,740m (-6.1%; 2H -11.1%) and New Zealand Banking NZ$1,381m (-7.0%; 2H -10.3%).

Layout Structure

Clean full-width table with five columns and generous row spacing.

Key Visual Elements

  • •divisional table
Page 52
data visualization

Business & Private Banking

Content

B&PB revenue rose 8.2% to $9,230m, underlying profit 11.2% to $5,893m and cash earnings 10.7% to $3,685m. Business lending grew to $183.7bn (+5.7%, 8% incl. housing), housing lending $114.0bn and deposits $252.4bn (+6.1%); NIM 3.04% (2H26 3.06%); CIC $628m (0.21%); cash earnings on RWAs 2.20%.

Layout Structure

Three bar charts across the top, lending/deposit stacked bars bottom-left and other key metrics table bottom-right.

Key Visual Elements

  • •grey and red bar charts
  • •stacked balance bars
  • •metrics table
Page 53
data visualization

Business & Private Banking business lending

Content

Diversified business lending growth: agri $51bn (+7.9%), health $12bn (+16.2%), CRE $47bn (+11.2%), other $74bn (+10.8%), total B&PB $184bn (+10.5%), with broad-based growth in trade, manufacturing, health and construction. SME lending share (RBA) 27.7% at Aug 26 (affected by an RBA restatement); business lending share (APRA) 21.7%.

Layout Structure

Growth bar chart across the top with balance labels and a callout bubble; two market share bar charts below.

Key Visual Elements

  • •sector growth bars
  • •callout speech bubble
  • •market share bars
Page 54
process diagram

B&PB business lending platform

Content

End-to-end digital business lending platform: simplified digital origination, automated verification and decisioning, digital fulfilment and automated account management. Banker deals submitted digitally rose from 8% (2H22) to 83% (2H26), automated annual reviews from 23% to 72%, 77% of documents sent electronically and median time to yes ~28% shorter.

Layout Structure

Chevron process flow across the top, green arrow pointing to four small metric charts and a 77% circular callout.

Key Visual Elements

  • •chevron process flow
  • •green arrow
  • •red bar charts
Page 55
data visualization

An integrated Private Wealth offering

Content

Integrated proposition across NAB Private Wealth, JBWere, nabtrade and NAB Private Investments, with awards from RFI Global and Global Finance. Deposits $48.2bn (+7.1%), housing lending $26.0bn (+6.1%), JBWere net inflows $2.3bn in 2H26 and FUM $53.7bn; Global Bond Service raised +$6bn since June 2023; new digital onboarding experiences.

Layout Structure

Circular ecosystem diagram and award badges on the left, performance bar charts in the centre and highlights bullets on the right.

Key Visual Elements

  • •ecosystem circle diagram
  • •award badge
  • •bar charts
Page 56
data visualization

Personal Banking

Content

Personal Banking revenue rose 7.3% to $4,962m, underlying profit 10.4% to $2,257m and cash earnings 8.7% to $1,362m. Housing GLAs $262.7bn (+3.1%), deposits $188.6bn (+7%); NIM 1.85%; CIC $313m (0.12%); cash earnings on RWAs 1.60%.

Layout Structure

Three bar charts across the top, GLA and deposit bars bottom-left and other key metrics table bottom-right.

Key Visual Elements

  • •bar charts
  • •metrics table
Page 57
product showcase

ubank: Digital bank for the next generation

Content

ubank targets young Australians: NPS +22 (mortgages +22), 4.7/5 app rating and >60% of onboarded customers under 35. Deposits grew 11.0% to $23.3bn and lending 11.6% to $18.3bn; beta customers shared over 10,000 feedback points in three months.

Layout Structure

ubank-branded layout with phone mockup on the left, teal and dark navy stat tiles and two teal/navy bar charts.

Key Visual Elements

  • •ubank branding
  • •phone mockup
  • •teal stat tiles
Page 58
data visualization

Corporate & Institutional Banking

Content

C&IB underlying profit $2,734m (+1.2%, ex Markets +4.9%), cash earnings $1,740m (-6.1%), revenue $4,120m (+0.6%; ex Markets +4.3%), Markets revenue $603m vs $671m. NIM 1.08% (2.04% ex Markets), CIC $282m (0.21%), cash earnings on RWAs 1.62%; includes wind-down of NAB Asset Servicing completed in 1H26.

Layout Structure

Two bar charts across the top, stacked revenue breakdown bottom-left and metrics table bottom-right.

Key Visual Elements

  • •bar charts
  • •stacked revenue bars
  • •metrics table
Page 59
data visualization

Corporate & Institutional Banking customer metrics

Content

Coalition Greenwich survey results 2021-2026 versus the four major domestic banks: Large Corporate & Institutional NPS and RSI, Transactional Banking RSI, Interest Rate Derivatives RSI, Debt Capital Markets RSI and Foreign Exchange (Corporate) RSI, with NAB in red.

Layout Structure

2x3 grid of small multi-line charts comparing NAB to three peers.

Key Visual Elements

  • •six peer line charts
Page 60
data visualization

New Zealand Banking

Content

New Zealand Banking (local currency) revenue NZ$3,541m (+0.9%), underlying profit NZ$2,118m (-1.3%), cash earnings NZ$1,381m (-7.0%). Business lending NZ$49.5bn, housing NZ$68.8bn (+7.7%), deposits NZ$91.4bn; NIM 2.29% (2.60% ex Markets); CIC NZ$137m (0.12%); cash earnings on RWAs 1.99%.

Layout Structure

Three bar charts across the top, balance stacked bars bottom-left and other key metrics table bottom-right.

Key Visual Elements

  • •bar charts
  • •metrics table
Page 61
data visualization

New Zealand Banking customer metrics

Content

BNZ ranks #1 in consumer NPS and equal #2 in business NPS among the five major New Zealand banks, tracked quarterly Sep 25-Sep 26 (Insights HQ and Kantar data).

Layout Structure

Two side-by-side multi-line charts with end labels for BNZ and four peers.

Key Visual Elements

  • •peer NPS line charts
Page 62
financial table

New Zealand housing lending key metrics

Content

NZ housing portfolio NZ$68.8bn (Sep 26) vs NZ$63.9bn, drawdowns NZ$18.9bn; 88.1% fixed rate, 64.6% owner occupied, 59.2% proprietary, interest only 18.9%, LVR at origination 65.8%; 90+ DPD 0.18% and impaired 0.14%, compared with industry trend charts.

Layout Structure

Key metrics table on the left with two line charts (90+ DPD and impaired loans vs industry) on the right.

Key Visual Elements

  • •metrics table
  • •line charts vs industry
Page 63
data visualization

New Zealand customer deposits

Content

BNZ customer deposits by product rose from NZ$82bn (Sep 24) to NZ$91bn (Sep 26); mix steady at ~31% transaction incl. NBIs, ~21% savings, ~45% term deposits and ~3% offset.

Layout Structure

Two stacked bar charts: absolute balances on the left and percentage mix on the right.

Key Visual Elements

  • •stacked bar charts
Page 64
section divider

Additional product information: Australian Lending and Deposits

Content

Section divider for the Australian lending and deposits appendix.

Layout Structure

Section divider with red title, subtitle and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 65
data visualization

Australian gross loans and advances by division

Content

Australian GLAs Mar 25-Sep 26 by division: B&PB $267bn to $302bn (business lending $184bn), Personal Banking $258bn to $271bn (housing $263bn), C&IB $116bn to $135bn and Ubank balances.

Layout Structure

Four groups of stacked bar charts arranged left to right by division.

Key Visual Elements

  • •stacked bar charts
  • •three-colour legend
Page 66
financial table

Housing lending key metrics

Content

Australian housing portfolio $377bn at Sep 26: average loan size $438k, 93.7% variable, 65.3% owner occupied, 47.1% proprietary, interest only 17.4%, offset balances $60bn, dynamic LVR 39.9%, offset/redraw buffer 38.4 months; 90+ DPD 1.09%, impaired 0.10%, individually assessed provision coverage 25.7%, with drawdown metrics and properties in possession.

Layout Structure

Dense full-width data table with portfolio columns and drawdown columns.

Key Visual Elements

  • •detailed metrics table
Page 67
policy table

Housing lending practices & policies

Content

Origination requirements covering income verification and shading (10% rental, 20% less-certain income), household expenses (greater of declared or HEM), serviceability (customer rate plus 3.0% buffer or 5.75% floor), existing debt assessment and LVR limits (e.g. 95% P&I owner occupied, 80% at-risk postcodes, 70% high-risk), plus policies on DTI, LMI and broker verification.

Layout Structure

Left table of policy categories with bullet descriptions; right LVR limits table and other policy bullets.

Key Visual Elements

  • •policy table
  • •LVR limits table
Page 68
data visualization

Housing lending volume and flow movements

Content

Housing lending flow bridge from $373bn (Mar 26) to $377bn (Sep 26) via new fundings, net refinance, interest and repayments, prepayments, property sales/closures and Advantedge; divisional balances: Personal Banking $262.7bn, B&PB $114.0bn and Ubank $18.3bn.

Layout Structure

Waterfall chart across the top and three divisional bar chart groups below.

Key Visual Elements

  • •flow waterfall
  • •divisional bar charts
Page 69
data visualization

Housing lending portfolio profile

Content

Mortgage portfolio mix: owner occupier P&I 60.4%, investor P&I 20.6%, investor IO 13.4%, owner occupier IO 3.9%, line of credit 1.7%; by state NSW/ACT 42%, VIC/TAS 32%, QLD 15%, WA 7%, SA/NT 4%; application income bands concentrated at $200k-$500k.

Layout Structure

Two pie charts across the top and an application income band bar chart across the bottom.

Key Visual Elements

  • •pie charts
  • •grouped bar chart
Page 70
data visualization

Housing lending portfolio profile — owner occupier and investor growth

Content

Owner occupied lending $240.0bn to $247.8bn (+3.2%) and investor lending $127.5bn to $131.3bn (+3.0%); monthly growth versus system, with Nov-Dec 2025 movements distorted by a $4.2bn reclassification from investor to owner occupier.

Layout Structure

Two bar charts on top and two NAB vs system monthly growth line charts below with callout boxes for the reclassification.

Key Visual Elements

  • •bar charts
  • •monthly growth line charts
  • •annotation callouts
Page 71
data visualization

Housing lending offset and redraw balances

Content

Offset and redraw balances growing over time (overall and variable), distribution by balance band, and distribution by monthly repayments ahead: 40% of accounts more than 2 years ahead at Sep 26, with ~2% behind.

Layout Structure

Line chart and grouped bar chart across the top, grouped bar chart and stacked residual bars below.

Key Visual Elements

  • •line chart
  • •grouped bar charts
Page 72
data visualization

Housing lending LVR

Content

LVR at origination and dynamic LVR distribution Mar 25-Sep 26; average dynamic LVR 39.7%; $17.7bn with dynamic LVR above 90%, of which $6.6bn is not covered by LMI or a first home buyer guarantee and $403m is 90+ DPD or impaired.

Layout Structure

Two grouped bar charts stacked vertically with a callout box on the right.

Key Visual Elements

  • •grouped bar charts
  • •callout box
Page 73
data visualization

Australian customer deposits by product

Content

Australian customer deposits grew from $560bn (Mar 25) to $618bn (Sep 26): transaction incl. NBIs $184bn, savings $156bn, term deposits $180bn, offsets $62bn and structured deposits $36bn; mix roughly 30% transaction, 25% savings, 29% term deposits.

Layout Structure

Stacked bar chart of balances on the left and 100% stacked mix chart on the right.

Key Visual Elements

  • •stacked bar charts
Page 74
data visualization

Australian customer deposits by division

Content

Deposits by division Mar 25-Sep 26: B&PB $235bn to $252bn, Personal Banking $169bn to $189bn, C&IB $134bn to $154bn and Corporate Functions & Other (incl. Ubank and Treasury) ~$22-23bn, split by product type.

Layout Structure

Four divisional stacked bar chart groups side by side.

Key Visual Elements

  • •stacked bar charts
  • •multi-product legend
Page 75
section divider

Additional information: Group Asset Quality

Content

Section divider for the Group asset quality appendix.

Layout Structure

Section divider with red title, subtitle and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 76
data visualization

Group credit impairment charge

Content

Long-run credit impairment charge as % of GLAs since the late-1980s recession, GFC and COVID (0.19% latest), and half-yearly charges Mar 17-Sep 26 split into individually assessed and collective charges, reaching 0.20% in 2H26.

Layout Structure

Long-run line chart with shaded crisis periods on top; stacked half-year bar chart with ratio labels below.

Key Visual Elements

  • •long-run line chart
  • •shaded crisis bands
  • •stacked bar chart
Page 77
data visualization

Individually assessed provisions and charges

Content

IAP rose to $1,391m at Sep 26 with IAP/impaired assets coverage of 50.3%; net write-offs $400m (0.10% of GLAs); composition of the IAP charge from 1H18 to 2H26 showing new and increased provisions versus write-backs and recoveries.

Layout Structure

Two bar charts across the top and a wide half-yearly bar chart with ratio line below.

Key Visual Elements

  • •bar charts
  • •ratio line
Page 78
comparison

Group estimated long run loan loss rate

Content

Group business mix shifted from 76% commercial / 16% home lending in 1985 to 44% commercial / 55% home lending in 2026. Estimated long run loss rate on the 2026 mix: 0.15% (1985-2026 average), 0.13% (2007-2026) and 0.08% (10 years), versus Australian averages of 0.29%, 0.19% and 0.08%.

Layout Structure

Two pie charts on the left (1985 vs 2026) and loss rate table on the right.

Key Visual Elements

  • •pie charts
  • •loss rate table
Page 79
data visualization

Group lending mix

Content

GLAs of $822.4bn by product (housing 55%, other term lending 41%, asset & lease 2%, overdrafts 1%, cards 1%), geography (Australia 85%, New Zealand 12%, other 3%) and business unit (B&PB 37%, Personal 33%, C&IB 16%, NZ 12%, other 2%).

Layout Structure

One large pie chart on the left and two smaller pies on the right.

Key Visual Elements

  • •pie charts
Page 80
data visualization

Provisions

Content

Provision movement from $6,386m (Mar 26) to $6,801m (Sep 26), a $415m increase: underlying CP +$175m, economic adjustment +$106m, target sector FLAs -$3m and IAP +$137m. Explains model-based underlying CP, three-scenario economic adjustment, target sector FLAs (new Utilities FLA) and IAP.

Layout Structure

Waterfall chart on top and four explanatory text columns underneath.

Key Visual Elements

  • •provision waterfall
  • •four-column explanation
Page 81
financial table

Expected Credit Losses (ECL) assessment

Content

Total ECL provision $6,801m (probability weighted) vs $4,168m at 100% upside, $4,484m base case and $9,651m downside; Australian scenario weights unchanged at 2.5% upside, 52.5% base and 45.0% downside. Base case assumes GDP growth 1.5% FY27, unemployment 4.7% and house prices -4.9%; total provisions are 1.6x the base case.

Layout Structure

Scenario tables and a stacked provisions bar chart on the left; key considerations bullets and economic assumptions table on the right.

Key Visual Elements

  • •scenario tables
  • •stacked bar chart
  • •assumptions table
Page 82
data visualization

Group non-retail lending industry sector analysis

Content

Non-retail lending EAD of $437.4bn at Sep 26; NPLs as % of EAD by industry (commercial property 24% of EAD, agri 15%, finance & insurance 14%, then utilities, business services, manufacturing and others), highlighting target sectors with forward-looking adjustments.

Layout Structure

Grouped bar chart by industry with reference lines and an industry-share strip along the bottom.

Key Visual Elements

  • •grouped bar chart
  • •reference lines
  • •highlighted share strip
Page 83
data visualization

Target sector forward-looking adjustments (FLAs)

Content

Target sector FLAs declined from $334m (Sep 24) to $264m (Sep 26), across utilities, agriculture, construction, energy-intensive industries, tourism and hospitality, Australian mortgages, retail trade and commercial property.

Layout Structure

Stacked bar chart on the left with a colour legend on the right.

Key Visual Elements

  • •stacked bar chart
  • •sector legend
Page 84
data visualization

Probability of default (PD) analysis

Content

Group non-retail IRB EAD by PD band: investment grade 56.5% (57.5% Mar 26), sub-investment grade 42.2% and non-performing 1.28%; share of business lending exposures with PD >=2.5% around 8% since the Mar 25 Pillar 3 alignment.

Layout Structure

Grouped PD band bar chart on top and long-run bar chart of high-PD exposures below.

Key Visual Elements

  • •grouped bar chart
  • •black and red bar series
Page 85
data visualization

ECL provisioning by stages

Content

Loans and advances by stage ($1,070bn total at Sep 26: $841bn stage 1, $216bn stage 2) and provisions by stage (stage 1 $679m, stage 2 $3,476m, stage 3 $2,646m); provision coverage of 0.08% stage 1, 1.61% stage 2 and 20.7% stage 3, with a table explaining stage definitions.

Layout Structure

Three bar charts across the top and a staging definitions table with bullets below.

Key Visual Elements

  • •stacked bar charts
  • •staging table
Page 86
data visualization

Australia housing lending asset quality

Content

Arrears and impairments deteriorated in 2H26, skewed to mortgages serviced by business income: 30+ DPD 1.69%, 90+ DPD 1.09% and impaired 0.10%. Average dynamic LVR rose to 39.7%, net write-offs below 1bp, $17.7bn above 90% DLVR and $1.5bn in total housing provisions.

Layout Structure

Key considerations bullets top-left, arrears line chart top-right and a wide area chart of average DLVR and negative equity below.

Key Visual Elements

  • •arrears line chart
  • •red area chart
  • •change tags
Page 87
data visualization

Australia housing lending arrears profile

Content

Australian housing 90+ DPD and impaired assets by state and purpose (investor 1.15%, FHB 1.03%, owner occupier 1.25%), 30+ DPD by purpose and by vintage calendar year 2017-2025 versus months on book.

Layout Structure

2x2 grid of multi-line charts.

Key Visual Elements

  • •four multi-line charts
Page 88
data visualization

Australian card and personal lending

Content

Card and personal lending CIC $125m (2.49%) in 2H26, down on improvement in the Citi portfolio and seasonality; 90+ DPD $82m (0.83%); consumer card revolve rate stable at ~65%; long-run 30+ DPD trends for consumer cards and personal lending.

Layout Structure

Key considerations bullets top-left with three charts arranged around them.

Key Visual Elements

  • •black bar charts
  • •red ratio lines
Page 89
data visualization

C&IB and B&PB business lending asset quality

Content

Business lending CIC $520m (0.33%) in 2H26; non-performing exposure $6,350m (2.00% of GLAs) with impaired $2,009m; security profile ~58% fully secured; portfolio ~53% investment grade.

Layout Structure

2x2 grid of stacked bar charts with ratio lines.

Key Visual Elements

  • •stacked bar charts
  • •ratio lines
Page 90
data visualization

Business & Private Banking asset quality

Content

B&PB CIC $422m (0.28%) in 2H26; non-performing exposures $7,623m (2.53% of GLAs), split housing $5,518m and non-housing $2,105m; security 72% fully secured; 78% sub-investment grade or default.

Layout Structure

2x2 grid of stacked bar charts.

Key Visual Elements

  • •stacked bar charts
Page 91
data visualization

B&PB business lending asset quality trends

Content

B&PB business lending NPLs decreased to 2.99% of GLAs over 2H26 on lower default-but-not-impaired balances; deterioration in agri, construction and transport & storage; B&PB watch loans up 30% since Mar 26 reflecting earlier engagement and emerging stress.

Layout Structure

Bullets top-left, stacked NPL bars top-right, industry grouped bar chart across the bottom.

Key Visual Elements

  • •stacked bar chart
  • •industry grouped bars
Page 92
data visualization

Business & Private Banking business lending — higher risk balances

Content

Long-run B&PB business lending NPL ratios Sep 18-Sep 26 (2.99% at Sep 26), share of exposures with PD >=2.5% (~13%), security profile of higher-risk balances (21% partially secured, 72% fully secured) and total EaD with PD >=2.5% not fully secured.

Layout Structure

Wide stacked bar chart on top; bar chart, stacked security bar and small table below.

Key Visual Elements

  • •long-run stacked bars
  • •security profile bar
  • •small table
Page 93
data visualization

Agriculture, forestry & fishing exposures

Content

Group agri EAD $65.9bn (Australia 79%, NZ 21%), ~15% of non-retail EAD; Australian portfolio EAD $52.2bn diversified across beef, mixed farming, grain, dairy and others, 87% fully secured; provisioning includes a $63m target sector FLA; mixed seasonal conditions and softening farm values.

Layout Structure

Pie chart and bullets on top; sector pie, asset quality bars and security pie along the bottom.

Key Visual Elements

  • •pie charts
  • •asset quality bars
Page 94
data visualization

Commercial real estate (CRE)

Content

Group CRE GLAs $87.9bn (Australia $81.1bn, NZ $6.8bn), 10.7% of Group GLAs; $99bn CRE EAD by sector (retail 25%, office 21%, industrial 21%, residential 16%) and geography (NSW 34%, VIC 25%, QLD 18%); 81% fully secured and mostly institutional investment grade.

Layout Structure

GLA table top-left, sector and geography pies top-right, long-run balance bars and security pie below.

Key Visual Elements

  • •data table
  • •pie charts
  • •long-run bar chart
Page 95
data visualization

Commercial real estate — asset quality

Content

CRE non-performing exposures reduced over FY26, skewed to default-but-not-impaired; rising rates are a headwind for interest coverage; most new CRE investment lending below 60% LVR; provisioning includes a $55m target sector FLA; residential development and secondary office remain challenged.

Layout Structure

Two columns of considerations above a non-performing exposure bar chart with ratio line.

Key Visual Elements

  • •bullet columns
  • •bar chart with ratio line
Page 96
data visualization

Construction

Content

Construction EAD $16.8bn (~4% of non-retail EAD), 58% construction trade services; 46% fully secured; ~50% of C&IB exposures are contingent facilities; provisioning includes $22m target sector FLA; non-performing exposure ratio around 2.8% at Sep 26.

Layout Structure

EAD bars and bullets on top; sector and security pies and NPL bars along the bottom with a small table.

Key Visual Elements

  • •stacked EAD bars
  • •pie charts
  • •NPL bar chart
Page 97
data visualization

Energy intensive industries

Content

Manufacturing and transport & storage EAD ~$45bn (~10% of non-retail EAD) under pressure from elevated input costs; non-performing exposures up 9bps since Mar 26 to 2.33%; provisioning includes $49m target sector FLA; 46% fully secured.

Layout Structure

EAD bars and bullets on top; sector pie, security pie and NPL bar chart below.

Key Visual Elements

  • •pie charts
  • •NPL bar chart
Page 98
data visualization

Non-Bank Finance & Insurance

Content

Non-bank F&I EAD $95.7bn (excluding $82bn of bank EAD supporting the LCR), including Funds Finance ($25.7bn, mainly investor recourse lending to private capital funds backed by high-quality institutional investors) and third-party securitisation ($34.2bn, ~99% rated AAA/AA).

Layout Structure

EAD bars top-left with two pie charts below; explanatory text for Funds Finance and securitisation on the right.

Key Visual Elements

  • •stacked bars
  • •pie charts
Page 99
data visualization

Utilities

Content

Utilities EAD $28.4bn (~6% of non-retail EAD), with C&IB offshore $14.7bn, 75% investment grade; NPLs 1.81% of sector EAD at Sep 26, impacted by a small number of offshore broadband customers ($1.9bn EAD) facing cost overruns and weak take-up, with some exits in 2H26; provisioning includes $75m target sector FLA.

Layout Structure

EAD bars and bullets on top; sub-sector pie, grade pie and NPL bar chart below.

Key Visual Elements

  • •stacked EAD bars
  • •pie charts
  • •NPL bars
Page 100
section divider

Additional information: Capital, Funding & Liquidity

Content

Section divider for the capital, funding and liquidity appendix.

Layout Structure

Section divider with red title, subtitle and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 101
data visualization

Risk-weighted assets

Content

Total RWA rose from $449.8bn (Mar 26) to $459.1bn (Sep 26), driven by credit risk (+$6.4bn) and IRRBB (+$4.4bn), with market risk lower; credit RWA $380.6bn to $387.0bn on strong business lending growth, partly offset by $3.0bn overlay releases.

Layout Structure

Key messages bullets top-left, RWA waterfall top-right and quarterly credit RWA waterfall across the bottom.

Key Visual Elements

  • •RWA waterfalls
Page 102
data visualization

IRRBB risk-weighted assets

Content

IRRBB RWA grew ~$4.4bn to $22.3bn on higher swap rates (3-year AUD swap 4.9%); NAB hedges capital to 3 years and deposits to 5 years; EGL and optionality RWA expected to run off ~$1.5bn in FY27 and ~$2.3bn in FY28; 10bps swap move equals ~$0.5bn RWA.

Layout Structure

Bullets top-left, runoff curve top-right, stacked IRRBB bar chart with swap rate line below.

Key Visual Elements

  • •runoff line chart
  • •stacked bars with rate line
Page 103
data visualization

Capital & Deposit hedges

Content

NAB replicating portfolio balances and average rate (3.19% to 3.72%) and BNZ replicating portfolios (NZ$ balances, 3.80%), with long-run portfolio rates compared to 3m BBSW/BKBM and 3- and 5-year swap rates from Sep 21 to Sep 26.

Layout Structure

Two bar charts with rate lines on the left and two long-run multi-line charts on the right.

Key Visual Elements

  • •bar charts with rate lines
  • •multi-line rate charts
Page 104
financial table

Internationally comparable capital ratios

Content

APRA CET1 11.9% equates to an internationally comparable CET1 of 17.6% at Sep 26 (Tier 1 19.7%, total capital 28.9%), with a reconciliation table showing adjustments for deductions, IRRBB, mortgage multipliers and LGD floors, IPRE and other differences.

Layout Structure

Grouped bar charts across the top and a reconciliation table across the bottom.

Key Visual Elements

  • •dashed-outline bars
  • •reconciliation table
Page 105
timeline

Key regulatory changes impacting capital and liquidity

Content

Timeline of regulatory changes for 2026-2028: APRA AT1 phase-out implementation, credit risk and market risk (APS 116) consultations, liquidity (APS 210) consultation, covered bond legislative limit (Banking Regulations 2026) and RBNZ capital settings review implementation.

Layout Structure

Gantt-style table with year columns and grey bars labelled consultation or implementation.

Key Visual Elements

  • •Gantt chart table
Page 106
data visualization

Tier 2 and Additional Tier 1

Content

From January 2027 APRA replaces 1.5% AT1 with 0.25% extra CET1 and 1.25% Tier 2; NAB has $7.1bn AT1 contributing until first calls through 2032; ~$6-7bn Tier 2 issuance expected per year. Tier 2 outstanding is 72% callable, 48% USD and 43% AUD; AT1 and Tier 2 runoff chart through FY33+.

Layout Structure

Bullets top-left, capital requirement stacked bars top-right, two pies and runoff bars below.

Key Visual Elements

  • •stacked requirement bars
  • •pie charts
  • •runoff bar chart
Page 107
data visualization

Asset Funding

Content

Funded balance sheet of $1,060bn: assets 43% housing, 34% business lending, 21% liquid assets; funding 61% stable customer deposits, 14% term funding >12 months, 12% short-term wholesale, 6% equity. Sources and uses of funds over 12 months and Australian core funding gap vs peers.

Layout Structure

Two stacked column 'balance sheet' bars on the left, sources/uses waterfall top-right and peer line chart bottom-right.

Key Visual Elements

  • •balance sheet stacked columns
  • •funds waterfall
  • •peer line chart
Page 108
data visualization

Liquidity

Content

LCR quarterly average 135% at Sep 26 (HQLA $212bn vs net cash outflows $158bn); NSFR 116% with $738bn available stable funding vs $636bn required; movement bridges for LCR (132% to 135%) and NSFR.

Layout Structure

Four charts in a 2x2 grid: LCR bars, NSFR composition stacks and two movement waterfalls.

Key Visual Elements

  • •bar charts
  • •waterfall charts
Page 109
data visualization

Term wholesale funding profile

Content

Historical term funding issuance FY21-FY26 by type (senior unsecured, Tier 2, secured, RBA TFF, RBNZ facilities) with tenors of 4.3-8.1 years (5.2 years in FY26); term funding maturity profile FY27 to beyond FY31 with a weighted average maturity of 3.3 years.

Layout Structure

Two stacked bar charts stacked vertically with tenor labels above bars.

Key Visual Elements

  • •stacked bar charts
  • •tenor labels
Page 110
data visualization

Diversified & flexible term wholesale funding portfolio

Content

FY26 issuance by product (senior 54%, covered 25%, Tier 2 16%, RMBS 5%) and currency (AUD 33%, USD 33%, EUR 16%, GBP 8%, NZD 6%); outstanding issuance senior 57%, Tier 2 and AT1 21%, covered 20%; 43% of covered bond capacity used.

Layout Structure

Four pie charts in a 2x2 grid.

Key Visual Elements

  • •pie charts
Page 111
data visualization

Funding costs

Content

Indicative term wholesale issuance costs for 3-, 5- and 10-year senior and 10NC5 Tier 2, average term wholesale portfolio cost, domestic short-term funding costs (3M Bills-OIS spread, ~9bps move equals 1bp NIM) and Australian term deposit portfolio costs, Sep 21-Sep 26.

Layout Structure

2x2 grid of line charts.

Key Visual Elements

  • •multi-line charts
Page 112
section divider

Additional information: Sustainability

Content

Section divider for the sustainability appendix.

Layout Structure

Section divider with red title, subtitle and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 113
infographic

Sustainability priorities anchored in customer needs

Content

Strategic priorities: climate ($80bn environmental finance ambition by 2030; $34.7bn progress), housing affordability ($60bn housing affordability finance ambition by 2030; $13.7bn progress) and First Nations ($1bn First Nations finance ambition by 2030, replacing a retired $1bn lending ambition).

Layout Structure

Red ambition banner over a black side label and three grey columns with large red figures and progress check-marks.

Key Visual Elements

  • •large red ambition figures
  • •check-mark progress lists
Page 114
section divider

Additional information: Economic data

Content

Section divider for the economic data appendix.

Layout Structure

Section divider with red title, subtitle and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 115
financial table

Australia and NZ key economic indicators

Content

NAB Economics forecasts: Australian GDP growth 1.3% CY26 and 1.0% CY27, unemployment 4.8% and 5.4%, trimmed-mean inflation 3.6% and 2.9%, cash rate 4.85% and 4.35%. Australian system growth FY27(f): housing 2.6% (7.0% FY26), business 8.0% (11.5%), total lending 4.5%, deposits 3.8%; matching NZ indicator and system growth tables.

Layout Structure

Four data tables in a 2x2 grid (Australia left, New Zealand right).

Key Visual Elements

  • •economic indicator tables
Page 116
data visualization

Business conditions have weakened

Content

NAB Monthly Business Survey data to September 2026: business confidence and conditions now below average, capacity utilisation above average, investment intentions fallen notably and cost growth elevated.

Layout Structure

2x2 grid of long-run line charts.

Key Visual Elements

  • •line charts with averages
Page 117
data visualization

Consumer dynamics will continue to be important

Content

Consumer spending has been resilient (NAB Spend Trend by category, MoM and YoY), real disposable income growth is easing and the household savings rate has stabilised.

Layout Structure

Horizontal bar chart on the left, stacked contribution chart and savings rate line chart on the right.

Key Visual Elements

  • •horizontal bar chart
  • •stacked contribution bars
  • •line chart
Page 118
data visualization

Labour market conditions have loosened but remain healthy

Content

Unemployment has risen gradually, labour demand growth remains positive, forward-looking indicators (job vacancies, job ads) still healthy and availability of suitable labour shows the market remains tight.

Layout Structure

2x2 grid of long-run line charts.

Key Visual Elements

  • •line charts
Page 119
data visualization

The housing market has notably weakened

Content

House prices falling across all capital cities (Cotality index to 31 October 2026), rent growth still elevated, dwelling completions low relative to demand and rental vacancy rates low but starting to rise.

Layout Structure

2x2 grid of multi-city line charts.

Key Visual Elements

  • •multi-line city charts
Page 120
data visualization

Inflation is above the target band

Content

Underlying inflation has reaccelerated (trimmed mean), goods and services inflation has picked up, inflation is broad-based across tradeables and non-tradeables, and commodity prices remain elevated.

Layout Structure

2x2 grid of line and bar-line charts.

Key Visual Elements

  • •inflation line charts
  • •quarterly bars
Page 121
data visualization

New Zealand economy

Content

NZ GDP growth has picked up recently, unemployment is rising, inflation remains elevated and the RBNZ is tightening policy, with a BNZ/NAB OCR forecast to end-2027.

Layout Structure

2x2 grid of line charts with forecast segment.

Key Visual Elements

  • •line charts
  • •forecast line
Page 122
data visualization

New Zealand housing

Content

Auckland house prices trending down with little movement elsewhere, sales volumes easing, new residential mortgage lending easing and dwelling consents plateauing.

Layout Structure

2x2 grid of line charts.

Key Visual Elements

  • •line charts
Page 123
data visualization

Global economy

Content

Oil prices remain elevated as the war in Iran drags on, global growth has been relatively resilient with NAB forecasts to 2028, 10-year bond yields have risen sharply in 2026 (UK, US, Japan, Germany) and major central banks are tightening.

Layout Structure

2x2 grid: two line charts, red bar chart and policy rate line chart.

Key Visual Elements

  • •Brent crude line chart
  • •red bond yield bars
  • •policy rate lines
Page 124
section divider

Abbreviations and disclaimers

Content

Section divider for the abbreviations, glossary and disclaimer pages.

Layout Structure

Section divider with red title and dotted star outline.

Key Visual Elements

  • •dotted star outline
Page 125
appendix / notes

Sources and notes

Content

Footnote sources for page 11 MFI and NPS metrics, defining RFI Global Atlas business and consumer MFI share and the segment definitions for strategic NPS rankings.

Layout Structure

Plain text page with numbered footnotes.

Key Visual Elements

  • •numbered footnote list
Page 126
appendix / glossary

Abbreviations and glossary

Content

Glossary of abbreviations used in the deck, from AFCX, ANZSIC, AT1 and CET1 through DLVR, DRP, EAD, ECL, FLA, HQLA, IRRBB, LCR, LNI, MFI, NSFR and RWA to TFF.

Layout Structure

Two-column shaded glossary table.

Key Visual Elements

  • •glossary table
Page 127
disclaimer

Disclaimer

Content

Legal disclaimer stating the material is general background information current at 5 November 2026, to be read with the 2026 Full Year Results Management Discussion and Analysis, with forward-looking statement cautions and risk factors; investor relations and media contacts listed.

Layout Structure

Dense text disclaimer with contact names in three columns at the bottom.

Key Visual Elements

  • •legal text
  • •contact block

Frequently Asked Questions

Common questions about this slide and the underlying presentation content.

What is the National Australia Bank FY2026 Full Year Results Presentation?

It is NAB's official 127-slide investor presentation for its 2026 full year results, dated 5 November 2026 and lodged with the ASX. It was presented by Group CEO Andrew Irvine and Group CFO Inder Singh, and covers financial results, divisions, technology, asset quality, capital, funding, sustainability and economic data.

What period does NAB's FY26 cover?

NAB's financial year ends on 30 September, so FY26 covers October 2025 to September 2026. The deck also splits results into 1H26 (October 2025 to March 2026) and 2H26 (April to September 2026). This is different from the July-June year used by many other Australian companies.

What currency are the figures in?

Amounts are in Australian dollars (A$), written in the deck as $m or $bn. New Zealand Banking (BNZ) results are shown in New Zealand dollars (NZ$) in local currency.

What were NAB's headline FY26 results?

Excluding large notable items of $1,347m before tax ($949m after tax), underlying profit rose 6.9% to $11,722m and cash earnings were flat at $7,090m. Revenue grew 5.8% to $22,014m, statutory profit fell 9.1% to $6,143m, cash ROE was 11.4% and the full-year dividend was 170 cents. The CET1 ratio was 11.87%, or 12.07% pro forma.

What are the large notable items in NAB's FY26 results?

They relate to a change in NAB's capitalised software policy: a $1,347m (pre-tax) capitalised software write-down and accelerated amortisation booked in 1H26. NAB reports underlying profit and cash earnings both including and excluding these items.

Is the PDF free to download?

Yes. This gallery page provides the original PDF of the presentation for free, along with slide images and a written summary of every page.

Who is this presentation useful for?

Bank analysts, investors comparing the major Australian banks, IR and finance teams building results decks, and designers who want examples of clear financial charts such as NIM, opex, provisioning and capital waterfalls.

Where can I find the official source?

The presentation was lodged with the Australian Securities Exchange (ASX) and is published with NAB's 2026 Full Year Results Management Discussion and Analysis and Annual Report on NAB's shareholder centre at nab.com.au.

Sources & further reading

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