Dell Technologies FY24 Environmental, Social and Governance (ESG) Report
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Dell Technologies FY24 Environmental, Social and Governance (ESG) Report
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Dell Technologies FY24 ESG Report cover with title and Dell branding
Full-page cover with dark blue background, Dell logo, and geometric pattern
Report structure overview with section pages
Two-column layout with section listing and page numbers
Michael Dell's letter on ESG commitment and progress
Text-heavy with executive photo
Continuation of Michael Dell's ESG vision and priorities
Text with strategic priorities
Dell Technologies business overview including revenue breakdown and global presence
Multi-column with statistics and geographic data
Overview of Dell's ESG framework across four pillars
Pillar-based layout with icons and descriptions
Summary of all 2030 ESG goals with progress metrics
Dashboard grid with progress bars and targets
Additional 2030 goals covering trust and governance
Continuation of goals dashboard
ESG materiality assessment approach and stakeholder engagement practices
Text with stakeholder engagement framework
Materiality matrix and priority topics
Matrix visualization with topic mapping
Dell's alignment with UN SDGs
SDG icons with Dell's contribution areas
Introduction to climate action strategy with 2050 net zero goal
Section opener with green color theme and photography
Overview of Dell's climate strategy aligned with science-based targets
Strategic framework with key drivers and goals
Climate strategy details including SBTi validation and renewable energy targets
Text with infographics
FY24 climate performance highlights with key metrics
Highlight cards with large statistics
Detailed climate performance data and year-over-year comparisons
Data-rich layout with charts and metrics
Net zero roadmap across scope 1, 2, and 3 emissions with reduction targets
Multi-column framework showing emission scopes and actions
GHG inventory breakdown by scope with donut chart showing category distribution
Donut chart with data table showing scope percentages
Scope 1&2 emissions data showing 40.6% reduction from FY20 baseline, renewable energy at 61.5%
Bar charts with key driver callouts and photography
Scope 3 emissions covering categories 1, 3, 4, 6, and 11 with 22.2% reduction
Key driver boxes with bar charts and explanatory text
Product carbon footprint methodology (PAIA and PCF Calculator) and eco label standards
Two-column with methodology description and certification logos
Data center energy efficiency strategies including right-sized infrastructure and liquid cooling
Bullet-point layout with photography of data center
Data center optimization, grid resilience research with ACEEE, and EV charging optimization
Three-column layout with innovation areas
Supply chain emissions reduction and supplier engagement programs
Text with factory photography
ESEP program, IPE/CITI recognition, Columbia University capstone research on supplier decarbonization
Dense text with multiple subsections
Supplier energy efficiency programs and water stewardship initiatives saving 86.1M cubic meters
Two-column with photography
Zero Waste Program, hazardous waste management, 99.3% landfill avoidance rate
Multi-section text layout with recycling photography
Circular economy strategy with 2030 goals: 50% recycled content, 100% sustainable packaging, 1:1 reuse/recycle
Section opener with green theme, table of contents, and 2030 goal progress bars
Timeline from 1993 to 2023 showing circularity milestones
Three-decade timeline with milestone entries
Lifecycle stages from materials to end-of-life, circular design principles
Circular lifecycle diagram with stage descriptions
Concept Luna evolution, cross-industry partnerships (CEP, NextWave)
Text with photography of recycled materials
Six design principles: sustainable materials, dematerializing, durability, reuse/repair, recycling, evolving business practices
Six-icon grid with descriptions
Sustainable materials usage at 14.1% with photos of recycled materials types
Progress chart with material photo gallery
Metals recycling, renewable materials sourcing, PCR plastic usage
Three-column layout covering metals, renewables, and plastics
96.4% recycled/renewable packaging content, natural materials, plant-based fibers
Progress bar with packaging methodology and materials
NextWave Plastics partnership, multipack solutions reducing packaging waste
Two-column with partnership details and packaging photography
30.1% product collection rate, 1.3B kg recovered since 2007, five focus areas for recovery services
2030 goal progress with five service area icons
Asset Recovery Services, data sanitization, technology rotation, mail-back, trade-in programs, APEX aaS
Table format listing business and consumer programs
Transforming lives through digital inclusion, 396M people reached, 535 nonprofit partners
Purple theme section opener with 2030 goals and progress bars
Community engagement, global partnerships, technology innovation, public advocacy
Overview with subsection descriptions and photography
AI for Workforce with AACC, Mississippi AI education, community programs
Multi-topic layout with photography
Girls Who Game - San Carlos Apache Tribe, ShePreneur program in India
Two-program showcase with progress chart
Junior Achievement Americas, Solar Community Hubs in 48 locations
Two-column partnership descriptions with photography
535 nonprofits helped, giving/volunteerism at 48%, 1000 nonprofit partner goal
Program description with 2030 goal progress bars
Digital LifeCare platform, i2B2 digital medical twins, 2.1M patients worldwide
Multi-program layout with health technology focus
Supply chain skills training: 131,477 hours across supplier sites and manufacturing
Bar chart with training data and factory photography
Cultivating inclusion with 2030 goals: 50% women, 25% underrepresented U.S. workforce
Purple theme section opener with progress bars
13 Employee Resource Groups across 469 chapters, 56.4% participation rate
ERG logo grid with descriptions
Be the Change training, disability inclusion, assistive technology CoE, giving/volunteering
Multi-topic layout with photography
Competitive benefits, employee health and safety, ISO 45001 certification
Two-column with workplace photography
Career ReStart, Changing Face of Tech, STEM mentorships, Intern Scholars program
Multi-program descriptions with photography
2030 goals progress: 35% women globally, 16.1% underrepresented U.S. workforce
Four progress bar charts with 2030 targets
Continuous listening strategy, Tell Dell survey, CD&I governance, pay equity commitment
Multi-topic text-heavy layout
Inclusive public policy advocacy, partnership organizations
Text with executive photography
Human rights approach, operational oversight, Human Rights Advisory Committee
Dark purple section opener with table of contents
Human rights impact areas table covering discrimination, child labor, health/safety, privacy, environment, bribery
Comprehensive table with policies and resources per risk area
Code of Conduct expectations, reseller standards, collaboration approach
Multi-section text with photography
SER assurance program overview, supplier principles, Kevin Brown leadership
Strategy introduction with photography
Four-element SER audit model: risk assessment, audit, corrective action, capability building
Circular process diagram with descriptions
Supplier risk assessment criteria, audit program covering 365 factories, 77% high-performing
Text-heavy with assessment criteria and audit statistics
281 factories completed corrective actions, 96% priority findings closed, Mekong Alliance participation
Three-column layout covering corrective action, capability building, and education
Ethical recruitment, $3.37M fees returned to workers, weekly working hour monitoring of 187,046 workers
Multi-section with large statistic callout
Worker helpline, mobile health/safety learning, 93,638 training hours completed
Two-column with training statistics
Chemical Use Policy, CEPN participation, TenSquared program with 8 suppliers
Multi-topic layout with photography
3TG conflict minerals due diligence, RMAP conformance, cobalt and mica tracking
Text-heavy with photography
$3B+ annual diverse supplier spend, Billion Dollar Roundtable member, 10+ diversity organizations
Two-column with partnership list and photography
Trust strategy across security, privacy, ethics with 2030 goals and key drivers
Dark red/maroon section opener with goal boxes
Zero Trust solution (Project Fort Zero), SBOM for 100% of products by 2025
Two-column with security initiatives and photography
Password-less auth goal, PSIRT product security, bug bounty program, NIST principles
Three-column covering auth, product security, and cybersecurity
53 customer security audits, 16 new certifications, ISO compliance list, secure supply chain strategy
Two-section with certifications list
Privacy centers expanded to 74 locations, Privacy by Design Standard, Privacy Program Charter
Two-column with key driver box and policy descriptions
Codes of conduct, Ethisphere World's Most Ethical Companies (12th year), core values
Multi-section with Ethisphere badge and values list
Anti-corruption policy, AI principles, CARDS system, Chief AI Officer appointed in FY24
Two-column covering anti-corruption and AI ethics
Foundational training, security training, HIPAA, leader training, public advocacy on AI and trust
Multi-section training overview with advocacy list
Board governance, ESG governance structure, management committees
Text-heavy governance description
ESG governance structure diagram with Board, ESG Steering Committee, Interlock Team, and Regional Leads
Organizational chart with responsibility descriptions
Enterprise risk management (ERM) program, climate risk assessment
Text with executive photography
Climate-specific risk assessment using TCFD, IPCC scenarios, physical hazard analysis of 1,000+ supplier sites
Multi-section risk description
Government engagement approach, political contributions policy, trade association relationships
Three-section layout covering policy, politics, and associations
Introduction to performance metrics section with GRI/SASB/WEF framework alignment
Dark blue section opener with description
Three-year GHG data table: Scope 1&2 (172,400 MT FY24), Scope 3 categories with notes
Full-width data table with detailed notes
Energy data: 996M kWh consumed, 61.5% renewable, scope 3 category 11 at 11.47M MT
Data table continuation with energy metrics
Water withdrawals (1,692K m3), sustainable materials (43M kg), recycled materials breakdown
Data table with water and materials metrics
Product content 14.1%, packaging 96.4%, ocean-bound plastic, product collection 30.1%
Data table with 2030 goal references
Waste data (9,860 MT generated, 99.3% landfill avoidance), safety metrics (0.03 injury rate, 0 fatalities)
Data table covering waste and health/safety
Women: 35% overall, 29.1% leaders, 25% technical, 40.4% non-technical
Data table with representation percentages
U.S. workforce diversity breakdown: Asian 16.4%, Black 6.1%, Hispanic 10%, White 62.2%
Detailed ethnicity breakdown table
People leader diversity: Asian 15.4%, Black 3.8%, Hispanic 8.8%, White 67.7%
Leader-level ethnicity breakdown
Technical roles: Asian 28.1%, Black 5.2%, Hispanic 8.2%, White 53.5%
Technical role ethnicity breakdown
Non-technical and ERG enrollment at 56.4%
Data table with ERG metric
396M people reached, 51.5% underrepresented groups, 131,478 training hours
Digital inclusion metrics with detailed methodology notes
48% participation, 949K volunteer hours, $52.8M contributions, 535 nonprofit partners
Giving metrics table with notes
100% training completion, 100% Code of Conduct agreement across all categories
Ethics compliance table
Audit compliance rates across environmental permits, hazardous substances, waste, air, water, energy, and ethics
Detailed audit results table with P/M findings breakdown
55,521 MT emissions avoided, 6,298M kWh renewable energy, 90% suppliers with sustainability reports
Supply chain performance table
Environmental audit compliance: permits 97.81%, hazardous substances 99.45%, waste 99.73%, air 98.63%
Audit results table with tier breakdown (Dell/Direct/Sub-tier)
Health/safety and labor audit results: working hours 26.85% compliance (lowest area), occupational safety 85.21%
Detailed H&S and labor compliance table
Management system audit: control processes 61.37%, communications 95.62%, supplier responsibility 94.25%
Management and supply chain management compliance table
Appendix section opener with table of contents
Blue section opener with subsection listing
Reporting year (FY24 ending Feb 2024), scope, framework alignment, additional reports
Multi-section with report cards for related publications
Third-party assurance scope, restatements, data standardization efforts, forward-looking statement disclaimers
Multi-section text with legal disclaimers
Climate action goals methodology including scope 1-3 measurement approaches
Detailed methodology table
Circular economy and digital inclusion measurement methodologies
Methodology table continuation
Volunteerism, inclusive workforce, and trust goal methodologies
Methodology table continuation
Trust key drivers including Zero Trust, SBOM, passwordless auth, privacy goals
Final methodology table entries
GRI, SASB, WEF SCM index for general disclosures and governance indicators
Reference index table
Governance indicators including materiality, board composition, public policy
Reference index table continuation
Social indicators covering employment, diversity, community investment, health/safety
Reference index table for social metrics
Environmental indicators covering emissions, energy, EPEAT, e-waste, materials, water
Reference index table for environmental metrics
Waste and water indicators
Final environmental framework references
Definitions from Allyship through Digital public goods
Three-column glossary layout
Definitions from Double Materiality through Net zero
Three-column glossary continuation
Definitions from Ocean-bound plastics through Sponsorship
Three-column glossary continuation
Definitions from Stakeholders through Water withdrawal
Three-column glossary continuation with photography
22 endnotes referencing UN SDGs, materiality, scope 2 methodology, PAIA, NextWave, and more
Numbered endnotes list
Dell Technologies closing statement on ESG commitment with call to visit Dell.com/impact
Full-page dark blue cover with closing message
Algengar spurningar um þessa glæru og undirliggjandi kynningarefni.
The report covers six major ESG pillars: Climate Action (GHG emissions, renewable energy, supply chain environmental management), Circular Economy (recycled materials, sustainable packaging, recovery/recycling), Digital Inclusion (community programs, global partnerships, technology innovation), Inclusive Workforce (diversity, ERGs, talent development), Human Rights (supply chain responsibility, labor practices, minerals sourcing), and Trust (security, privacy, ethics, corporate governance). It also includes detailed performance metrics and an appendix with methodology and reporting framework indices.
The report is 116 pages with a professional corporate design featuring color-coded sections: green for Climate Action and Circular Economy, purple for Digital Inclusion and Inclusive Workforce, dark purple/maroon for Human Rights and Trust, and dark blue/navy for By the Numbers and Appendix. It uses clean typography, data visualizations (bar charts, donut charts, progress bars), professional photography, and a consistent navigation footer.
Dell tracks goals including: 50% reduction in scope 1&2 GHG emissions, 45% reduction in scope 3 purchased goods emissions, 30% reduction in scope 3 product use emissions, 75% renewable electricity by 2030 (100% by 2040), 50%+ recycled/renewable product content, 100% sustainable packaging, 1:1 product reuse/recycling ratio, 1 billion lives improved through digital inclusion, 50% women in global workforce, 25% underrepresented groups in U.S. workforce, and becoming the most trusted technology partner.
The report features diverse data visualizations including horizontal progress bars tracking 2030 goals, vertical bar charts showing year-over-year trends (FY22-FY24), a donut chart for GHG inventory breakdown, timeline layouts for circularity milestones, circular process diagrams for lifecycle and improvement models, organizational charts for ESG governance, and comprehensive data tables with three-year performance metrics covering emissions, energy, water, materials, waste, workforce diversity, and supply chain audits.
Yes, the report includes extensive supply chain audit results covering 365 factories across 17 geographic locations. It breaks down compliance rates by category (environmental, health & safety, labor, ethics, management system, supply chain management) with Priority (P) and Major (M) findings at Dell/final assembly, direct supplier, and sub-tier levels. Key metrics include working hours compliance at 26.85%, environmental permits at 97.81%, and ethics categories at 100% compliance.
The report is aligned with multiple international frameworks including the Global Reporting Initiative (GRI) 2021 Standards, Sustainability Accounting Standards Board (SASB), World Economic Forum Stakeholder Capitalism Metrics (WEF SCM), Task Force on Climate-Related Financial Disclosures (TCFD), UN Sustainable Development Goals (SDGs), and the GHG Protocol for emissions reporting. A detailed reporting frameworks index maps each indicator to its corresponding standard.
This report serves as an excellent reference for corporate ESG reporting. It demonstrates best practices in structuring ESG content, setting science-based targets with progress tracking, visualizing performance data, presenting supply chain audit results, and aligning with major reporting frameworks (GRI, SASB, TCFD). The color-coded section design, consistent layout patterns, and comprehensive appendix with methodology provide a professional template for any organization looking to create a similar sustainability report.
Key FY24 environmental achievements include: 40.6% reduction in scope 1&2 GHG emissions from FY20 baseline (172,400 MT CO2e), 61.5% electricity from renewable sources, 14.1% recycled/renewable product content (up from 10.8%), 96.4% recycled/renewable packaging, 30.1% product collection rate, 43 million kg of sustainable materials used in products, 99.3% landfill avoidance rate, and 22.2% reduction in scope 3 category 11 emissions from use of sold products.
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